FAQ

Frequently Asked Questions

  1. How long does it take to get my order?
    Generally it takes us 1-2 months to make the clothes for you. It could be longer if you choose tailor-made option or custom. Additionally it takes minimum a week (for courier) or 2 weeks (for air mail) to deliver your order.
  2. How do you make clothes patterns?
    We use original patterns (if available) or copy original uniforms. If there’s no chance in getting them, we can make a pattern from picture or sketch.
  3. I run a company, can I have a 0% VAT invoice ?
    There’s such possibility, but only if you run your company in EU.
  4. Where can I find your bank account number?
    It will be given when proceeding the order in the Cart site or you can find it in our Terms&Conditions. You can pay via PayPal as well 🙂
  5. Can I pay via PayPal?
    Sure you can! Our PalPay address is: kontakt.jarema@gmail.com
  6. Product is available in standard sizes only. Can I have it custom or tailor-made?
    Every single product can be tailor-made for Customer’s request, but in that case we charge +30%.

 

If you have any other question, feel free to ask!

telephone no.: (+48) 732-88-41-88

mail: kontakt.jarema@gmail.com